Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and which gambling authority regulates it?
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Yes. Football Compass operates under a licence issued by the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission (UKGC) licence for UK customers. Both regulators require compliance with strict player‑protection, anti‑money‑laundering and fair‑play standards. You can verify our licence numbers on the regulator’s public registers.
02 What is the minimum deposit amount at Football Compass and which payment methods are accepted?
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The minimum deposit is €10 (or the equivalent in your currency). Football Compass accepts Visa, Mastercard, PayPal, Skrill, Neteller, ecoPayz and bank transfer. Crypto deposits (BTC, ETH, USDT) are also accepted with no maximum limit. Deposits are credited instantly for most methods; bank transfers may take 1‑2 business days.
03 If a World Cup match is postponed or cancelled after I place a bet, what happens to my wager?
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If a World Cup match is postponed before kick‑off, all bets on that market are void and the stake is refunded, unless the match is rescheduled within the timeframe set by the market (usually 48 hours). If a match is cancelled after it has started, bets stand on the official result declared by the governing body. You will receive an email confirmation once the wager is settled.
04 What documents do I need to verify my Football Compass account and how long does the process take?
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To verify your account, Football Compass requires a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address (utility bill or bank statement dated within three months). The documents are usually checked within 24‑48 hours; once approved you can deposit, bet and withdraw without restrictions.
05 Are there any limits on how much I can bet on player‑specific markets like goal scorers?
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Yes. Football Compass caps the maximum stake on most player‑prop markets (e.g., first goalscorer, anytime scorer) at €100 per bet, though the limit can be lower for certain high‑profile matches. The minimum stake on any market is €0.10. Limits are applied per customer and can be viewed in the 'My Account' section under 'Betting Limits'.
06 How can I set deposit, loss or wagering limits, or self‑exclude myself from Football Compass?
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In the 'Responsible Gambling' area of your account you can set daily, weekly or monthly deposit caps, loss limits and maximum wagering amounts. Self‑exclusion is available for a minimum of six months, during which you cannot log in, deposit or place bets. All limits take effect immediately; you can also request a permanent self‑exclusion by contacting support.